Contact List (saits only) - After Hours/Emergency

Contacting SAITS staff after hours/weekends when a system managed by SAITS goes down or is unavailable.

Summary

Contacting SAITS Staff

The information in the table below is only for contacting staff outside of normal business hours, specifically week days (5:00 p.m. - 10:00 p.m.) and on weekends (8:00 a.m. - 10:00 p.m.)  During normal business hours the Student Affairs Help Desk at 414-229-4606 or it-services@uwm.edu is the contact information to use.

Note:  This information is not for public consumption and is only shared with a very limited number of FTE like directors and supervisors needing this information.

Student Affairs IT Services - Emergency/After Hours Contact List

Department/AreaServicePrimary ContactPhoneEmailSecondary ContactPhoneEmail
BOSSBOSS Dispatch System Ryan McNallie414-376-8055ryan.mcnallie@gmail.comBarry Mitchell414-533-7290mitch42@gmail.com
HousingConference ProgrammerCraig Heser414-405-8269craigh@uwm.eduChristopher Cook414-979-9790cookcj@uwm.edu
GuestPassRyan McNallie414-376-8055ryan.mcnallie@gmail.comBarry Mitchell414-533-7290mitch42@gmail.com
Housing Management System (HMS)Craig Heser414-405-8269craigh@uwm.eduChristopher Cook414-979-9790cookcj@uwm.edu
Laundry Card ReadersCraig Heser414-405-8269craigh@uwm.eduAntonio Cruz414-581-9719cruz2@uwm.edu
MyHousing Web PageCraig Heser414-405-8269craigh@uwm.eduRyan McNallie414-376-8055ryan.mcnallie@gmail.com
Neighborhood HousingNeighborhood Housing WebsiteRyan McNallie414-376-8055ryan.mcnallie@gmail.comBarry Mitchell414-533-7290mitch42@gmail.com
Norris Health CenterOrchard Harvest (Laboratory)Dillon Christensen262-716-3923chris342@uwm.eduSteve Penn414-627-7828penns@uwm.edu
PyraMED (Electronic Health Records)Dillon Christensen262-716-3923chris342@uwm.eduSteve Penn414-627-7828penns@uwm.edu
QS1 (Pharmacy Management)Dillon Christensen262-716-3923chris342@uwm.eduSteve Penn414-627-7828penns@uwm.edu
  Medicat (EHR)Dillon Christensen262-716-3923chris342@uwm.edu  
Restaurant OperationsFoodservice Suite (FSS)Craig Heser414-405-8269craigh@uwm.eduChristopher Cook414-979-9790cookcj@uwm.edu
MicrosCraig Heser414-405-8269craigh@uwm.eduAntonio Cruz414-581-9719cruz2@uwm.edu
Odyssey PCSCraig Heser414-405-8269craigh@uwm.eduChristopher Cook414-979-9790cookcj@uwm.edu
Student Affairs - AllSwiper Event TrackingRyan McNallie414-376-8055ryan.mcnallie@gmail.comBarry Mitchell414-533-7290mitch42@gmail.com
Student UnionEvent Management System (EMS)Craig Heser414-405-8269craigh@uwm.eduChristopher Cook414-979-9790cookcj@uwm.edu
Micros (Cash Registers)Craig Heser414-405-8269craigh@uwm.eduAntonio Cruz414-581-9719cruz2@uwm.edu
Network IssuesSteve Penn414-627-7828penns@uwm.eduDillon Christensen262-716-3923chris342@uwm.edu
Undergraduate AdmissionsPerceptive Content (Document Imaging)Ryan McNallie414-376-8055ryan.mcnallie@gmail.comAntonio Cruz414-581-9719cruz2@uwm.edu
SAITSActive DirectoryAlex Hardy414-610-2738hardyw@uwm.eduMatthew Ward515-203-9972wardmt@uwm.edu
JSSMatthew Ward515-203-9972wardmt@uwm.edu
Alex Hardy414-610-2738hardyw@uwm.edu
PCIBen Seefeldt414-426-2021seefeld3@uwm.eduChristopher Cook414-979-9790cookcj@uwm.edu
SCCMAlex Hardy414-610-2738hardyw@uwm.eduMatthew Ward515-203-9972wardmt@uwm.edu
Student Affairs - AllFile SharesSteve Penn414-627-7828penns@uwm.eduDillon Christensen262-716-3923chris342@uwm.edu
Networking IssuesSteve Penn414-627-7828penns@uwm.eduDillon Christensen262-716-3923chris342@uwm.edu
PrintingAlex Hardy414-610-2738hardyw@uwm.eduMatthew Ward515-203-9972wardmt@uwm.edu
RDS EnvironmentAlex Hardy414-610-2738hardyw@uwm.eduMatthew Ward515-203-9972wardmt@uwm.edu
VM EnvironmentAlex Hardy414-610-2738hardyw@uwm.eduMatthew Ward515-203-9972wardmt@uwm.edu
Web SitesRyan McNallie414-376-8055ryan.mcnallie@gmail.comBarry Mitchell414-533-7290mitch42@gmail.com
If you do not receive a response from either the primary or secondary contact, please contact Bob Meyer, 414-367-7418, rmeyer1227@gmail.com.



Keywords:Saits, sa its, Student Affairs IT Services   Doc ID:57058
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2015-10-07 07:46 CSTUpdated:2019-01-02 14:40 CST
Sites:UW-Milwaukee Help Desk, UW-Milwaukee Student Affairs IT
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