SSC Campus - Alert Reasons

Alerts are available through SSC Campus when a professor sees cause for alarm in a student's progress in their course.

When enabled, professors are required to provide a reason why they marked a student at-risk. These reasons are customizable and can be configured here. 

  • Name:  Will be seen by Admins and professors when marking a student as at-risk. It should be as specific as necessary to convey the appropriate meaning. 
  • Alert Reason is Active:  When checked, this reason will be selectable by professors when marking a student as at-risk. 
  • Show This Reason When Issuing Alerts:  This option, if checked, will be available to users as they use the Issue an Alert feature. 
  • Show This Reason when Creating Progress Reports:  If checked, this reason will be available to users as they create a progress report for a student. 
  • Alert Reason will Automatically Create a Case:  Alerts can optionally automatically create an at-risk Case for those students marked as at-risk. When this option is checked, users can also choose from a host of auto-assign options. 
  • Auto Assign Case to Student’s Advisor:  Checking this option means that any student assigned this alert will have its case assigned to the student’s assigned advisor(s). 
  • Auto Assign Case to Student’s Coach:  Checking this option means that any student assigned this alert will have its case assigned to the student’s assigned coach(s). 
  • Auto Assign Case to These Users:  Or a specific advisor can be assigned to handle all of these specific types of alerts. For example, I would like advisor Taj Alexander to be assigned to all students marked with the “Financial Problems” alert



Keywords:case, case management, advisor, report, advising, reporting, appointment, case, cases, alerts, alert, student, students, SSC Campus, student success collaborative campus, SSCC   Doc ID:54078
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2015-07-17 15:46 CDTUpdated:2017-03-01 15:43 CDT
Sites:UW-Milwaukee Help Desk
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