Office 365 (Outlook 2016 for Windows) - Reply to or forward an email message

When you receive a message, you can send a reply to just the sender, or if there were multiple recipients, you can include them as well. You also have the option to forward the message to additional people.

  1. In the Reading Pane (Reading Pane: A window in Outlook where you can preview an item without opening it. To display the item in the Reading Pane, click the item.), click Reply, Reply All, or Forward.

    Reply, Reply All, and Forward commands in the Reading Pan

    If the Reading Pane is off or if you've opened the message in its own window, on the Home or Message tab, click Reply, Reply All, or Forward.

    Respond group on the ribbon

  2. Write your message.

    Note If you'd like to open your reply in a new window (so you can do things like change the font), click the Pop Out button.

    Reply Pop Out button in Reading Pane

  3. Recipients can be added or removed in the To, Cc, and Bcc boxes (To, Cc, and Bcc boxes: A message is sent to the recipients in the To box. Recipients in the Cc (carbon copy) and Bcc (blind carbon copy) boxes also get the message; however, the names of the recipients in the Bcc box aren't visible to other recipients.).
  • Add a recipient ; Click To, Cc or Bcc, and then select a recipient. You can also type the recipient's name or email address in the box.
  • Remove a recipient Click the name, and then press Delete.
  1. Click Send.

Tip If you want all replies to automatically open in a new window, from the File menu, click Options > Mail. Under Replies and forwards, check the Open replies and forwards in a new window box.

When you reply to an email message, the person who sent you the message is automatically added in the To box. Similarly, when you use Reply All, the To box automatically includes the sender and all of the other people who received the original message.

Before you click Reply All, consider whether everyone needs to see your reply, especially when the message was sent to a lot of people or distribution lists. It's often better to click Reply, and then add only the people you really want to include. Or, if you decide to click Reply All, remove people who don't need to see your message.

When you forward a message, the To, Cc, and Bcc boxes are empty. Enter at least one recipient in the To box.

Tip If you want to forward two or more messages to the same recipients in one message, in the message list, press and hold Ctrl as you click each message. Then, click Home > Forward. Each message is forwarded as attachments in one new message.

Attachments When you forward a message, the message includes any attachments that were included with the original message. Additional attachments can be added to the message.

Attachments aren't included when you reply to a message. That's because you would be sending the same attachment the sender sent you.

See Also:

Keywords:microsoft office 365 client outlook 2016 mail create write respond reply forward messages responding replying forwarding emails email desktop   Doc ID:51981
Owner:Ara M.Group:Office 365
Created:2015-06-05 10:26 CDTUpdated:2015-11-10 16:36 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365, UW-Milwaukee Help Desk
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