Applictions - Training - SAITS Endpoint Services Software Updates
This document contains an overview of our department's process in packaging and deploying important Windows & Mac based OS system updates. This document also highlights the process in pushing out updates to the 3rd party applications supported by SAITS.
SAITS OS & 3rd Party Software Update Policies
Maintaining and supporting 3rd party software is an important role our Endpoint Deployment and Management department oversees to create a core consistency within Student Affairs and to minimize problems. The SAITS Endpoint team is responsible for creating standard software packages, computer policies, and packages containing updates to a variety of software applications used within Student Affairs.
Pushing out updates (for Windows PCs):
General system security patches and OS updates pertaining to Windows based machines are pushed out over the network every Tuesday evening at 6:00 p.m. when most of our clients are out of the office. This is done to minimize interfering with the daily operations of the departments within Student Affairs. Updates that are more application specific are pushed out through Software Center. Software Center is a service that allows our endpoint team to deliver packaged software updates to our clients. Critical application updates pushed through network are processed in the background by Software Center. The Software Center client also provides our clients with the ability to download optional 3rd party software applications in accordance to the licensing agreements we have with the vendor.
Pushing out updates (for macOS):
If applicable, macOS System and Security updates are automatically installed every Wed-Saturday evenings after 7PM when most of our clients are out of the office. This is done to minimize interfering with the daily operations of the departments within Student Affairs. Additionally, updates to most 3rd party software are automatically installed when a Mac is not in use throughout the week; these types of updates are packaged and pushed out by the SAITS Endpoint team as they become available. The 'Self Service' application on every Mac can also be utilized to manually run available software updates by clicking "Install" on the 'Software Update' policy. In accordance to the licensing agreements we have with the vendor, additional 3rd party software applications can also be installed via Self Service by a client at any time.