Office 365 (Known Issues) - Message Recall Fails in Outlook

Messages cannot be recalled with any amount of consistency. This can occur for a variety of reasons: The recipient may not be using Outlook, the recipient is not logged onto the mail service provider, the message has been moved from the inbox, or the message has been read - this includes viewing the message with the preview pane so that the message is flagged and read.


Resolution Status:
Unresolved. No further work can be done on UWM's part to resolve this issue, however Microsoft has acknowledged this existing issue.

Workaround

It is recommended that individuals not rely on the Message Recall feature.




Keywords:O365, Office 365, OotW, Outlook, Outlook client, Outlook 2013, Outlook 2011, Outlook 2010, Outlook 2014, message recall, recall, recalls, known issues   Doc ID:45645
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2014-12-15 14:48 CDTUpdated:2015-12-01 11:37 CDT
Sites:UW-Milwaukee Help Desk
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