Office 365 (Known Issues) - Authenticating in Outlook Mobile App

Individuals are unable to authenticate in Outlook Mobile App when supplying valid credentials. This error occurs when the individual's password has a space added at the end.

Resolution Status: Unresolved

Workaround

Password must be changed using the ePantherACCOUNT Password Change form. It may take up to five minutes for this change to take effect.




Keywords:O365, Office 365, OotW, Outlook, Outlook client,Outlook mobile, mobile client, authentication issues, authentication, login, log onto mobile email, email, emails, known issues   Doc ID:45639
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2014-12-15 13:15 CSTUpdated:2017-05-23 14:29 CST
Sites:UW-Milwaukee Help Desk
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