Office 365 (Outlook 2016) - Searching for contacts/email addresses in the Shared Address Book/ Global Address List (GAL)

In Office 365/Outlook 2013, searching for contacts in the Global Address List (GAL) may not be intuitive. This document describes the process to find email addresses in both 2010 and 2013. In Outlook 2016, it can be difficult to find email addresses for contacts. In the general search function in the "To/cc/bcc" fields, Outlook can be strict in that it finds only exact matches, excluding most results if a name is misspelled or incomplete.


One method is to use the "More Columns" feature when searching the Global Address list. To get to the "More Columns" feature;

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A second method is to click on the ''Advanced Search'' hyperlink within the Search popup:

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If you have further questions on how to locate a contact in Outlook 2013, please contact the UITS Help Desk by clicking or by phone at (414) 229-4040