Active Directory(AD) - A system used to manage user accounts and security, using LDAP and DNS.
The term, Adobe Suite, is used to refer to Adobe's line of products currently offered in their Creative Cloud. They include; After Effects, Illustrator, Photoshop, Animate, InDesign, Premiere, Dreamweaver, Muse, and Lightroom. All of these programs are used to create and edit design based products like photos, videos, and websites. For more information, visit Adobe's site here.
AndroidA mobile operating system used on phones, tablets, car radios, and other small devices worldwide. A direct competitor to Apple's iOS; each iteration is named after a treat with recent revisions including Kit-Kat, Marshmallow, and Nougat.
BluetoothBluetooth is a short-range wireless signal used to communicate between devices within an approximately 30ft radius. It is used most commonly between phones and other connected devices such as car stereos, speakers, headphones, and connected home devices such as the Amazon Alexa, Google Home, and others.
Bluetooth is most notably symbolized by a white character in the shape of a B with a blue oval around it.
BP LogixBP Logix is a workflow software currently utilized by FAA HR that allows UWM employees to complete form requests from HR regarding processes and/or needed information from the UWM employee base. This product is also known as eWorkflow and Streamline.
BrowserAn application that allows a user to interact with information found on the World Wide Web. Common web browsers include Google Chrome, Safari, Internet Explorer, and Mozilla Firefox.
Browser FriendlyBrowser friendly refers to settings on a web browser that ensure the browser will be as compatible with UWM services like PAWS and D2L as possible. Browser friendlies include steps like clearing the cache and changing the top language in the web browser to English-United States.
BugA mistake or unwanted piece of code that makes a website or program either work differently than intended, or not at all.
Campus IDA Campus ID is a serial number that is given to everyone with a UWM affiliation. Campus ID numbers consist of two sections. The first section is nine digits and usually starts with "99". The second section consists of two digits and is separated from the first nine by a space. A user's Campus ID number is confidential information and is akin to a Social Security Number. A Campus ID can be located on a student's panthercard.
CampusPressCampusPress is built upon the functions of WordPress, a hosting service which makes creating websites easy, but is intended for use within educational institutions.
It is tailored specifically for K-12 and Higher Education so that institutions from grade schools to colleges are able to create an all encompassing website for the entire institution, and it's sub colleges or domains.
For more information, see their site; CampusPress.com
CanvasCanvas is a digital learning environment that will replace D2L (Desire2Learn) by Spring 2020. Starting in Fall 2018, some courses may be in both canvas and D2L. Canvas grants access to discussions, readings, videos, quizzes, and assignment submissions.
An acronym for the College of Engineering and Applied Science at University of Wisconsin - Milwaukee.
CherwellCherwell Service Management (CSM), developed by Cherwell Software, is a configurable, scalable Out-Of-The-Box (OOTB) Service Desk solution based on IT Service Management (ITSM) best practices and the Information Technology Infrastructure Library (ITIL) framework. More information about ITSM and ITIL can be found at itsm.uwm.edu.
A lightweight operating system produced and managed by Google that is based upon the Google Chrome web-browser. It is used primarily for lightweight applications such as writing labs, note taking, and small form factor laptops and desktops for home and office use.
Computer NameUniversity owned computers are identified with a specific computer name with the naming convention [Department]-[Building/room]-[computer number] (e.g. CCL-BOL225-11). For a desktop computer, the label with the computer name is usually found on the top or side of the tower.
D2LDesire2Learn (D2L) is the University of Wisconsin-Milwaukee’s (UWM) web-based learning environment.
DelveDelve is a powerful search engine that looks across all of the content in your network, checks to make sure you have access to it, and then presents it to you. It is powered by the Office Graph, which uses machine learning techniques to map all of the activities taking place across email, OneDrive for Business, SharePoint Online and Yammer.
An acronym for Domain Name System. DNS is how the internet converts alphanumeric names like www.google.com into numeric IP addresses like 192.168.1.101 so that a server can return the website associated with that IP address when that name is searched.
Electronic Waste (e-Waste) is used to refer to electronic devices that are nearing the end of their usefulness, or are obsolete. A few good examples would be VCRs, CRT monitors, and old stereo equipment. These products while no longer useful in everyday life are useful for their recycling potential / scrap.
EMSEvent Management Software (EMS) allows a user to efficiently schedule large-scale events, make reservations and manage resources and services within a reservation. The EMS used for UWM is ROAR, which can be used to reserve classrooms. For more information on ROAR, click the following link ROAR.
eWorkfloweWorkflow is a workflow software currently utilized by FAA HR that allows UWM employees to complete form requests from HR regarding processes and/or needed information from the UWM employee base. This product is also known as BP Logix and Streamline.
EZCareEZCare is a child care management software that is web-based and mobile-optimized. EZCare helps manage enrollment, billing and payments, scheduling and communication needs for child care programs. This software can be used by many child care providers ranging from public or private organizations, or before and after school care programs. For the University of Wisconsin-Milwaukee, EZCare is used by the Children's Learning Center and is a SAITS Enterprise Supported Service.
ForwardingEmail forwarding is sending an email a user received at one email address to a different email address.
File Transfer Protocol - A standard network protocol used to transfer computer files between a client and server on a computer network.
GuestPassGuestPass is the resident and guest access control system for the University of Wisconsin-Milwaukee student dormitories. Registration is required for residents in Sandburg, Cambridge, and Riverview residence halls. Guests need their picture taken with their host upon arrival to the residence hall. Guests over the age of 16 must present photo identification at the guest registration desk in the lobby of Cambridge, Riverview, or Sandburg. For additional information call 414-229--6123 or email email@example.com
Internet Explorer is a discontinued web browser developed by Microsoft. Internet Explorer 11 is the final version of the browser, and is maintained with security updates.
iOSApple's mobile operating system used on devices like iPads and iPhones. It is exclusive to Apple devices, and a direct competitor to the Android OS.
A word or phrase used to search for content online, in search boxes, or to tag content.
Knowledge Base(KB) - A collection of documents accessible by internal and external documents, detailing how to use or configure various software applications.
Lightweight Directory Access Protocol provides a single sign on where one password for a user is shared between many services, allowing the systems access to the user's credentials as needed for authentication.
LinkedIn Learning (Formerly Lynda.com)LinkedIn Learning (Formerly Lynda.com), is an online education company offering thousands of video courses in software, creative, and business skills that all UWM students have access to.
LyncLync is the legacy name for Microsoft's instant messaging and video conferencing application. The product is now known as Skype for Business.
MacAn abbreviated nickname for Apple's Macintosh brand computers.
An operating system of Apple's Macintosh. The last version is Mojave (Liberty) (10.14) as of September 24, 2018.
macOSAn Apple desktop operating system. The latest version is macOS Mojave (version 10.14).
MATLAB is a border-line programming language, often categorized as a productivity software due to its proprietary nature. Used by engineers and scientists, MATLAB is designed to analyze mass amounts of data, and solve systems of equations that would be difficult to do by hand. For more information on MATLAB, visit MathWorks website, found here.
Microsoft AccessDatabase computer program created by Microsoft used to organize and use information for home or business. A part of the Microsoft Office 365 Suite available to UWM students, faculty and staff.
Microsoft Edge is a web browser developed by Microsoft. It is the default web browser for Windows 10 devices.
Microsoft PowerBIPower BI is a business analytics service by Microsoft. It aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards. University of Wisconsin-Milwaukee students and staff can receive a free license of this software, by requesting it via gettechhelp.uwm.edu or calling the UWM help desk at 414-229-4040 . The UWM help desk provides minimal support for this application.
Office 365Office 365 is the name of a group of software services included in the Office Suite of products. These include, but are not limited to Outlook, Word, Excel, PowerPoint, Publisher, Sharepoint, Skype for Business, OneNote, OneDrive, and Access. Microsoft rolls out new features, updates and applications as they deem appropriate. Many applications are cloud based and can be accessed from any device with WiFi access.
Office 365 - Glossary of Terms
OFFICE 365 - GLOSSARY OF TERMS
- Account Consolidation
- The process of combining multiple accounts into a single account during the transition to Office 365.
- Administrative Contact
- An organization's administrative point of contact, responsible for assigning staff time to the Office 365 transition. Communicates with the Office 365 Team and their organization's leadership.
- ActiveSync Protocol
- A service -- similar to Exchange, IMAP, and POP3 -- that sends email and calendar information from an Office 365 account to mobile devices.
- Alternate Address
- In Office 365, any email address associated with your account that is not your primary address.
- Exchange Autodiscover is a web service that helps Microsoft Exchange administrators configure user profile settings for clients running Outlook 2016/2013 and mobile phones running Windows Mobile 6.1 or later.
- Automatic Reply
- Also known as a vacation message or an out of office message. Automatic reply is a rule that can be set in your Office 365 account that will automatically reply to incoming emails with a preset response for a preset amount of time.
- Is a feature in Outlook and Outlook on the web that allows you to assign a keyword or phrase (and color) to help you keep track of items/events. Using this feature you can easily find, sort, filter, or group different items/events that are located across your different folders/calendars.
- Cloud Service
- Services made available to users on demand via the Internet from a cloud computing provider's servers as opposed to being provided from a company's own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.
- Collaboration Space
- Collaboration Space is a type of notebook in Office 365's Class Notebook app. It is a notebook for all students and the teacher in the class to share, organize, and collaborate.
- Contacts are like electronic cards that store a person's information. A contact can be as basic as a name and email address, or include more information like a street address, multiple phone numbers, and a photo.
- Contact group
- A contact group -- formerly called "distribution list" -- is a group of contacts that you can send messages, meeting requests and tasks requests.
- Contact Group/List
- A contact group/list is a personal group which is stored in your Contacts folder and can contain entries from your personal Contacts and from the Global Address List (GAL).
- Content Library
- A Content Library is a type of notebook in Office 365's Class Notebook app. It is a notebook for teachers to share course materials with students. Teachers can add and edit its materials, but for students, the notebook is read-only.
- Someone granted permission to interact with another person's Office 365 account (email, calendar, address book, etc). This can include reading, writing, modifying, and deleting items.
- In email addresses, the domain is the part of an email address comes after the @ symbol. For example, for the email address of "firstname.lastname@example.org", the domain is "uwm.edu".
- Email Address
- An email address identifies the account that messages should be delivered (e.g., email@example.com). An account can have multiple email addresses. Each account in Office 365 has only one primary address, but an account can have multiple alternate addresses. An account will accept email for any email address on the account.
- Exchange Protocol
- A service -- similar to IMAP, POP3, and ActiveSync -- that works to transfer and synchronize email/calendar information between the server and the end user's client.
- Free/busy is a determination of whether there is a calendar event in a given time slot. Free designates time slots without events and busy designates time slots that are taken up in a person's calendar. Any account within Office 365 will have the ability to view free/busy information against any other Office 365 account.
- Full Mailbox Permissions
- In Office 365, this permission allows a delegate to sign in to the user's mailbox and view the contents of the mailbox. However, after this permission is assigned to a delegate, the delegate can't send messages from the mailbox. To allow a delegate to send email from the user's mailbox, you still have to assign the delegate the Send As or the Send on Behalf Of permission. In addition, the delegate will have the ability to create/edit calendar/contacts. For information on how to manage full mailbox permissions for an account, click here.
- Global Address List (GAL)
- The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources, excluding those that are hidden. Office 365 uses the Global Address List to supply email addresses when you are composing a message or inviting individuals to meetings.
- A group is a shared workspace for email, conversations, files, and calendar events where group members can conveniently collaborate and quickly get stuff done.
- Highlighted text or picture in a data file or Web page that you can click on with a computer mouse to go to another place in the same or a different document or Web page.
- IMAP Protocol
- Internet Message Access Protocol is a protocol for e-mail retrieval and storage (IMAP).
- Linked Accounts
- A 'linked' account is an account that your NetID has been provided access to. For example, after entering your NetID login credentials at the NetID login screen, you will have the option of logging into your primary mailbox or any other mailboxes (accounts) that have been linked to your NetID. A NetID can be "linked" to any number of other accounts, simplifying the login process for users and providing much needed affiliation between accounts. Linked access to an account also provides other privileges such as consolidating. Instructions for linking an Office 365 service account to your NetID are available here.
- Migration Partner
- An organization's technical point of contact during their transition to Office 365. Completes and monitors the technical requirements of the transition. To find your organization's Migration Partner, click here.
- Office 365 (Email and Calendaring System)
- Office 365 is a cloud-based service provided by Microsoft. Currently, UW-Madison's implementation includes email, calendar, contacts, tasks, and more collaboration apps.
- Office 365 Account
- The location in the Office 365 system where your email, calendar, task list, and address book are stored. Each Office 365 account has one primary address, but can have many alternate addresses.
- Office 365 Transition Website
- Located at 365transition.wisc.edu, the Office 365 Transition Website is the first stop for those who are interested to know more about the transition. It provides general info on everything from the project history and the business case to the Office 365 Team roster and announcements to campus.
- Office Online
- Office Online (previously Office Web Apps) is an online office suite offered by Microsoft, which allows users to create and edit files using lightweight, web browser-based versions of Microsoft Office applications: Word, Excel, PowerPoint and OneNote. The offering also includes Outlook, People, Calendar and OneDrive for Business, all of which are accessible from a unified app switcher (Outlook on the web).
- Offline Data File (OST)
- Typically, when you use a Microsoft Exchange Server account (Office 365 account), your email messages, calendar, and other items are delivered to and saved on the server. You can configure Outlook to keep a local copy of your items on your computer in an Outlook data file that is named an offline Outlook Data File (.ost). This allows you to use Cached Exchange Mode or to work offline when a connection to the Office 365 (Exchange) computer may not be possible or wanted. The .ost file is synchronized with the Office 365 (Exchange) computer when a connection is available.
- OneDrive for Business
- OneDrive for Business (previously SkyDrive, Windows Live SkyDrive and Windows Live Folders) is a file hosting service that allows users to upload and sync files to a cloud storage and then access them from a Web browser or their local device.
- OneDrive for Business -- previously SkyDrive, Windows Live SkyDrive and Windows Live Folders -- is Office 365's file hosting service. It allows users to uplaod and sync files to a cloud storage and then access them from a web browser or their local device.
- Organizational Readiness Website
- An online tool used to assess and track an organization's transition progress. It includes the Dashboard, Readiness Checklist, and Census.
- Outlook 2016 for Windows
- Microsoft Outlook 2013 is an e-mail client and personal information manager (PIM) that's available as part of Microsoft's Office suite. It is part of the Office suite for Windows and can be used to view email, calendar, contacts, and more.
- Outlook 2016 for Mac
- Microsoft Outlook 2016 for Mac is an e-mail client and personal information manager (PIM) that's available as part of Microsoft's Office suite. It is the latest version of Outlook for the Mac OS and can be used to view email, calendar, contacts, and more.
- Outlook Data File (PST)
- A Personal Folders file (.pst) is an Outlook data file that stores your messages and other items on your computer. This is the most common file in which information in Outlook is saved by home users or in small organizations. The most common types of accounts are referred to by their Internet protocol names -- POP3 and IMAP. Another type of account is an HTTP or web-based account that works similar to IMAP email accounts. All three account types use a .pst file.
- Outlook Profile
- A profile is what Outlook uses to remember the e-mail accounts and the settings that tell Outlook where your e-mail is stored.
- Outlook on the web
- Microsoft's service for accessing your Office 365 account via web browser.
- In Office 365, permissions can enable an individual to access another individual's mail, calendars, and contacts. For example, if User A wanted the ability to modify events in User B's calendar, User B would need to assign read/write/modify permissions to User A.
- Post Office Protocol (POP) is an application-layer Internet standard protocol used by local e-mail clients to retrieve e-mail from a remote server over a TCP/IP connection.
- Primary Address
- In Office 365, your primary address is the email address associated with your Office 365 account that will appear as your "From" address on emails and calendar invites. It will also appear as a result in the address look up feature in Office 365. For further information, click here.
- Resource account
- In Office 365, a resource account is a non-person account that can be classified as either "room" or "equipment". Examples can include meeting/conference rooms, audio-visual equipment, or vacation calendars. Individuals must be granted permissions to interact with a resource account.
- A feature in Office 365 which allows you to take some action when a message arrives into your account or when you are sending a message. Examples of potential actions include move/copy/delete, mark with a category/read/importance, or forward/redirect.
- Send As
- In Office 365, this permission allows users other than the mailbox owner to use the mailbox to send messages. After this permission is assigned to a delegate, any message that a delegate sends from this mailbox will appear as if it was sent by the mailbox owner. However, this permission doesn't allow a delegate to sign in to the user's mailbox.
- Send on Behalf
- In Office 365, this permission allows a delegate to use this mailbox to send messages. However, after this permission is assigned to a delegate, the From address in any message sent by the delegate indicates that the message was sent by the delegate on behalf of the mailbox owner.
- Service Account
- Office 365 accounts that are intended to be used for shared/changing roles (info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (printers, copiers, mailers). These accounts can be accessed via a linked NetID or by using the service account's direct username/password. More information about the types of accounts available in Office 365 can be found here
- SharePoint is a web application framework and platform which integrates intranet, content management, and document management. You can use it as a secure place to store, organize, share, and access information from almost any device. SharePoint is currently not available within UW-Madison's implementation of Office 365.
- A sub-domain is a domain that is part of a larger domain; the only domain that is not also a sub-domain is the root domain. For example, doit.uwm.edu and engr.uwm.edu are sub-domains of the uwm.edu domain.
- Wisc Account Administration site
- A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscChat, and Google Apps.
A file storage and sharing service from Microsoft that is available to users with an ePanther account.
OneNoteOneNote can accomplish a great variety of tasks such as: bulleted lists, keeping screenshots, documenting important parts of emails, etc.
An email and calendaring application that is part of the Office Suite.
OutlookAn email and calendaring application that is part of the Office Suite. To log into Outlook on the Web to access your UWM email, go to https://outlook.office365.com. You may log in using your UWM email address [your ePanther ID]@uwm.edu) and the password to your ePanther account.
P2000P2000 is a security management system that can be accessed remotely through web-connected devices. P2000 has capabilities that can manage digital video recorders, and remotely open or lock facility doors through its access control systems. P2000 is a SAITS Enterprise Supported Service.
PantheraPanthera is the Graduate School’s online application system for the University of Wisconsin-Milwaukee. This system will collect information about your educational background, transcripts, personal statement, letters of recommendation, writing samples, and application fees, for the purposes of applying to graduate school. This system features an application to become a teaching assistant as well.
pantherFILEOn January 6, 2017, UWM’s pantherFILE file storage and personal/professional website hosting service was retired. As of March 6, 2017 pantherFILE servers have been decommissioned and turned off.
pantherLISTpantherLIST (www.pantherlist.uwm.edu) is a UWM service for creating and managing email lists and discussions.
pantherPRINTpantherPRINT is the retired UWM pay to print service located at printing kiosks around campus. On July 26, 2017, pantherPrint printers were replaced with WEPA Print Away kiosks.
PAWS(Panther Access to Web Services) - Online student services used by University students, instructors, and advisors.
- Class registration
- Reviewing of grades
- Online statement access
- Check for "holds" or "to-do" items on an account
- Change contact information, address, phone#'s, etc.
- Check financial aid status
- View and/or print class rosters
- View advisee lists
- Enter grades and/or import grades from D2L
Phishing EmailAn email that looks official but is in reality an attempt to gain access to a user's credentials, sometimes by having the user click on a link in the email and typing in their username and password. UWM will never ask a user to provide their credentials or other confidential information over email.
PSOAAn abbreviation for the Peck School of the Arts
Microsoft Publisher is different from Microsoft Word in that it focuses on page layout and design rather than text composition. Publisher is used for a variety of projects such as: brochures, pamphlets, calendars, etc.
One may notice that Publisher looks very similar to Word. Publisher functions very similar to Word, but as mentioned above, it focuses much more on the design side of a document. Many templates for potential projects are available on the home screen.
RWIRWI means Relationship with Institution and is used by the Help Desk as a way to define whether a caller is staff, student, former staff, former student or prospective student.
An acronym for Student Affairs Information & Technology Services.
Schedule PlannerIn PAWS, Schedule Planner can be used to easily create a schedule of classes designed around an individuals needs. Input desired breaks, work schedules, etc. alongside necessary classes and Schedule Planner will return a selection of Schedules that fit each individual's needs, then simply add them to the PAWS shopping cart, and the user is ready to register.
Scheduling AssistantIn Outlook Office365, Scheduling Assistant can be used to easily manage creating events in an Outlook Calendar. When Scheduling Assistant is open, a user can easily edit the times of the event, the attendees, add a room for the event, and see what users have scheduling conflicts. To open Scheduling Assistant on Outlook on the Web, open the Calendar App, click "New" at the top left of the screen to create a new event, then click "Scheduling Assistant" on the top right of the new event window.
Shared mailboxA shared mailbox is a special Office 365 email account that allows multiple people to send and receive emails from one email address. If someone sends an email through the shared mailbox, the email will appear to be sent from the shared mailbox, not the email address of the individual sender.
Skype for BusinessInstant messaging and video conferencing through Office 365 for Windows and Mac users. Video chat is only available on computers with audio/visual equipment.
A sponsor has an active employment with UWM and is not a student (e.g. professor, academic advisor, staff member, etc.).
Sponsored AccountIf someone has an ePanther account that has been closed after deprovisioning and still has an affiliation with UWM, they can request a sponsored account. They will need to find a sponsor who can confirm their affiliation and involvement with UWM. A sponsor is a non-student employee with an active account (e.g. professor, academic adviser, etc.) Sponsored accounts will need to be renewed after being open for a year. Sponsored ePanther Accounts for departmental use can be requested using the Sponsored ePantherACCOUNT Request Form. Sponsored accounts for instructors are processed through the Instructor Set Up Form. Student requests must go through the Registrar's Office. For more information, visit Requesting a Sponsored ePantherACCOUNT.
SPSS StatisticsSPSS Statistics is a software package used for statistical analysis. UWM students can access tutorials through Lynda.com here
SSC Campus - Product Releases: Alternate ID Field View
New: Alternate ID Field View
This feature added a new permission to control display and access to the Alternate ID on the Student Profile.
The new permission will default to ON for GradesFirst (GF) members for roles that have the View the Student ID on the Student Profile permission enabled, and to OFF for Campus members. This is to minimize disruption for GF members who are used to seeing alternate ID.
Please note that because this is a permission, it will be enabled for all super users (Campus and GradesFirst) just like all other permissions.
StreamlineStreamline is a workflow software currently utilized by FAA HR that allows UWM employees to complete form requests from HR regarding processes and/or needed information from the UWM employee base. This product is also known as BP Logix and eWorkflow.
TagA keyword or phrase given to a document, image, record, etc. online that associates the given piece of information with that keyword or phrase. Tagging information causes it show up when that keyword or phrase is searched.
A phrase commonly used to explain where data is stored for programs like Office365, Google Docs, and other web-based services. The Cloud is a collection of servers based around the world either owned, or leased by, companies in order to host user information. These servers are connected to the internet allowing remote access to data from around the globe and resulting in the idea that user's information is In the Cloud.
An acronym for University Information Technology Services.
UWMUniversity of Wisconsin - Milwaukee
UWMwifiUWMWiFi is a wifi profile that can be accessed by users who are on campus and who have an active ePanther Account. To join UWMWiFi, the user must authenticate, using their ePanther Username and password.
Wepa Print Away
Wepa Print Away is the replacement print service for PantherPRINT on the UW Milwaukee Campus. This printing upgrade will allow users to print on demand around campus and will accept payment via Student ID Cards (utilizing the Gold Account services), Credit/Debit Cards, PayPal, or by adding funds directly to the user's Wepa Account.
WifiA wireless network that allows computers and mobile devices to connect to the internet.
WordPressWordPress offers a service through WordPress.com which lets anybody get started with a free WordPress-based blog in an instant. There is also the option to download and install WordPress itself, and then host your own WordPress based blog from a local machine.
WordPress is usable by anybody, and offers immense flexibility while still maintaining a user friendly approach to website development.
For more information please visit their site; WordPress.org
Yammer is the social media of the business world within Office 365. Yammer allows for users to share ideas and projects with other coworkers and receive feedback with buttons such as "Like", "Reply", and "Share" which can be found on other popular social media sites.