Downloading a Collaborate Ultra Recording

This article will provide instructions for downloading Collaborate Ultra recordings from a Canvas Course site.

Before you begin:

  • You must be enrolled as a Teacher in the Canvas course site
Step # 1
From the course site in which the recording was made, click on Collaborate Ultra in the course navigation area.

Step # 2
Click the Menu on the top-left of the sessions window (looks like three horizontal line, a.k.a. “hamburger”)

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Step #3
Select Recordings from the menu.

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Step #4
Locate the recording you want to download. If you don't see the correct recording, you may need to change the filter. Click the Filter by pull-down menu and select the Recordings In A Range option. Increase the date range to include the recording date.

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Step #5
Click the Recording options button (looks like three vertical dots). Click the Download button to download the recording to your computer.

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Step #6
If you don't see the Download option, you may need to checked the "Allow Recording Downloads" option in the session settings. Return to the Sessions menu and locate the session associated with the recording. Click the Session options button (looks like three vertical dots) and select the button.

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Step #7
Click the Allow recording download button in the "Sessions Settings" tab. Once you have allowed recording download, return to Step #2 and follow the instructions for downloading the recording.

If you are unable to select this option or if you receive a prompt to " Please correct the errors in the form before saving." you'll need to open the session using the instructions in Step #8. 

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Step #8
To open the session, click the No end (open session) button, under the "Event Details" tab. Once the session is open, return to Step #7 to allow recording download.

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Keywords:Collaborate Ultra Recording download   Doc ID:102856
Owner:Amy M.Group:UW-Milwaukee Center for Excellence in Teaching and Learning
Created:2020-06-05 17:47 CDTUpdated:2020-06-05 17:49 CDT
Sites:UW-Milwaukee Center for Excellence in Teaching and Learning
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