Canvas Administration – What happens to a Canvas course when it is edited in the Schedule of Classes?

This article is intended for Schedule of Classes developers and lists how Schedule of Classes changes affect Canvas. For each change, a process to resolve the solution is provided.

A course is assigned a Teaching Assistant (TA) with no other instructor

In Canvas

A section’s Teaching Assistant will be enrolled into the course section as a TA. They will be unable to make the course available to students and will be unable to assign grades.

Solution

For multipart courses, add the lead instructor as any instructor role other than TA in the Schedule of Classes. They will be added to the Canvas course as a Teacher.

For other courses, if possible, assign the Teaching Assistant as a "Primary Instructor”.

If the configuration of the section(s) in the Schedule of Classes does not allow for either of these changes, report the issue using the Schedule of Classes-Canvas Change Report. Note that a Teaching Assistant will need to be added to the specific section as a Teacher.

A section is re-created. Students and instructors are moved to a new section

In Canvas

All enrollments for the original section’s course site will be removed, and all enrollments will be moved to a new course site. From the perspective of the instructor and the students, Canvas has “deleted” all their course information.

Solution

In circumstances where section re-creation can’t be avoided, report the change using the Schedule of Classes-Canvas Change Report. Note that the section was re-created. Provide the 5-digit class number for the old and new course sections.

A section is re-created, and an instructor is left assigned to the old section

In Canvas

An Instructor will see a course website for both the old and the new section. Instructors will see what appears to be multiple (incomplete) copies of a course.

Solution

When re-creating a section, remove the instructor from the previous section.
There is no need to report the change in this scenario.

More than one section is crosslisted after Canvas courses are provisioned

In Canvas

The crosslisting forces the creation of a new course site, where the students and instructors of all sections are enrolled. If this happens after the course is opened to student work, student information for at least one section involved may become lost—perhaps irreparably.

Solution

Correct the crosslisting but preserve the original course enrollments. Report the change using the Schedule of Classes-Canvas Change Report to coordinate deletion of the original sections.

The incorrect instructor has been assigned to a course In Canvas

The incorrect instructor will have access to the incorrect Canvas course, which will potentially give the instructor access to medium and high-risk data as defined by UW System policy.

Solution

As soon as possible, correct the error in the Schedule of Classes. Follow departmental processes to report the incident to UWM Information Security as a possible security breach. Use the Schedule of Classes-Canvas Change Report to notify CETL of the security incident.

Sections have been incorrectly crosslisted In Canvas

Students and instructors from different sections will potentially have access to assignments and will see the enrollments of other sections. Instructors will potentially have access to medium and high-risk data as defined by UW System policy.

Solution

As soon as possible, correct the error in the Schedule of Classes but leave the existing mis-configured course in-place. Use the Schedule of Classes-Canvas Change Report to coordinate with CETL to allow for student data retention. Once the issue is resolved, follow departmental processes to report the incident to UWM Information Security as a possible security breach.

For further assistance

For questions about how Canvas reacts to SoC changes, contact CETL.

For questions about processes and technical issues with the Schedule of Classes, contact your Schedule  of Classes specialist.




Keywords:schedule of classes soc builders teaching assistant missing course wrong instructor crosslist students canvas paws courseleaf clss   Doc ID:101509
Owner:David D.Group:UW-Milwaukee Center for Excellence in Teaching and Learning
Created:2020-04-28 13:09 CDTUpdated:2020-04-28 13:09 CDT
Sites:UW-Milwaukee Center for Excellence in Teaching and Learning
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