Digital Credentials - Creating New Digital Badges and Issuers in Parchment
About UWM Digital Badges
The University of Wisconsin-Milwaukee (UWM) uses Parchment Digital Badges to issue verified digital credentials that recognize learner achievement. Digital badges follow Open Badges standards established by 1EdTech and include metadata that allows employers, educational institutions, and other audiences to verify what was earned, who issued it, and when it was awarded.
At UWM, digital badges may only be created and awarded through approved issuers in Parchment Digital Badges.
An issuer is the UWM organization responsible for maintaining and awarding the credential. Issuers may represent a school, college, division, department, center, institute, or administrative unit. Approved issuers are responsible for ensuring that badge information accurately reflects the achievement being recognized.
Before You Begin
You will need to gather all required information:
- Badge name
- Approved badge image (see UWM Brand Guidelines)
- Program description
- Learning outcomes
- Skills and competencies
- Earning requirements
- Assessment requirements (if applicable)
- Public program webpage (Criteria URL)
Create a New Digital Badge
Step 1 - Log in
Log in to Parchment Digital Badges using your UWM credentials.
Step 2 - Navigate to Issuer
- Select Issuers.

- Select View Issuer to open the school, college, or department that contains the digital badge you want to award. The issuer dashboard displays all badges available within that issuer.

Important: If you have both a personal Parchment account and issuer access, you may need to switch to your issuer account before awarding badges.
- Select Select Space.
- Under University of Wisconsin-Milwaukee, select Organization.

Step 3 - Enter Badge Metadata
- Select Create Badge on the Issuer page.

- Complete the metadata fields:
- Name: Full Name of Credential
- Description: Briefly explain what the credential represents and why it matters.
- Badge Image: UWM Brand Guidelines has approved specific images to be used with UWM's digital credentials.
- Achievement Type: Select from a drop-down list the one that best fits.
- Visibility: Leave Show on issuer and organization public pages checked to increase visibility of the credential and help prospective learners discover related UWM programs.
- Earning Criteria: Include required courses, learning activities, completion requirements, attendance requirements, assessments if applicable.
- Criteria URL: Each badge should include a public webpage that helps viewers understand the credential.
- Demonstrated Skills: The skills, competencies, knowledge, or abilities learners developed or demonstrated by earning the credential, in other words, what the learner gained.
- Tags (optional): Keywords that help categorize the credential and improve discoverability.
- Expiration (optional): How long the credential remains active before renewal is required.
Step 4: Review the Public Badge Page
- Select View Public Page
- Review all badge information before issuing any awards
The Public Badge Page displays exactly what learners and external audiences will see.
Badge Metadata
- Skills learners developed
- Competencies learners demonstrated
- Learning outcomes learners achieved
- Requirements learners completed
Metadata Definitions
Name
Parchment Field: Name
What it Means: The official title of the credential being recognized.
Best Practices
Use a title that clearly communicates the achievement.
Examples
✅ Project Management Foundations Microcredential
✅ Supervisory Leadership Certificate
✅ Digital Marketing Fundamentals
Avoid
❌ Certificate Completion
❌ Leadership Badge
❌ Cohort 3 Achievement
A viewer should understand what was earned without additional explanation.
Badge Image
What it Means: The visual representation of the credential.Best Practices
- Use approved branding.
- Follow university or unit brand standards.
- Review the UWM Badge Design Guidelines.
- If a new badge image is needed, consult your unit's marketing representative or the UWM Marketing and Communications (MarComm) team.
Description
What it Means: What the credential represents and why it matters.
Best Practices: Use approved program information as a starting point. Ensure the description clearly explains:
- What the program covers
- Who the program is intended for
- What learners accomplish
- Avoid relying solely on marketing language or course listings.
Earning Criteria
Parchment Field: Earning Criteria
What it Means: What must a learner do to earn the badge? This is one of the most important fields in the badge.
Best Practices: Describe exactly how the badge is earned. Include:- Required courses
- Learning activities
- Completion requirements
- Attendance requirements
- Assessments (if applicable)
Criteria URL
What it Means: Where can someone learn more about the credential?
Requirement: Each badge should include a public webpage that helps viewers understand the credential.
The webpage should include information such as:
- Program overview
- Requirements
- Learning outcomes
- Registration information (when applicable)
Avoid
- Internal SharePoint sites
- Password-protected content
- Temporary webpages
Ask Yourself: If someone viewed this badge on LinkedIn, could they learn more about the credential using this link
Demonstrated Skills
What it Means: The skills, competencies, knowledge, or abilities learners developed or demonstrated by earning the credential.
Best Practices: Include skills that are directly supported by the credential's:
- Learning outcomes
- Assessments
- Completion requirements
- Competencies
- Project Planning
- Data Visualization
- Leadership Communication
- Customer Service
- Process Improvement
- ACTFL Intermediate Mid Speaking Proficiency
Important: Only include skills or competencies that are supported by the learning experience and, when applicable, documented assessment methods.
Tags (Optional)
What it Means: Keywords that help categorize the credential and improve discoverability.
Best Practices: Use broad terms that describe the subject matter, industry, discipline, or professional area associated with the credential.
Examples:
A badge for a Project Management Microcredential might include:
- Project Management
- Leadership
- Business
- Professional Development
- Data Analytics
- Business Intelligence
- Technology
- Data Visualization
- Use Demonstrated Skills to describe what learners can do.
- Use Tags to describe the broader subject areas and topics associated with the credential.
Expiration (Optional)
What it Means: How long the credential remains active before renewal is required.
Consider Expiration For:
- Compliance training
- Safety certifications
- Credentials requiring periodic renewal
- Certificate completion
- Academic achievements
- Most microcredentials
- Professional development programs
Common Metadata Mistakes
Missing Earning Criteria
❌ Complete program requirements.
✅ Complete all required courses and successfully complete the final assessment.
Vague Descriptions
❌ Learners gain leadership skills.
✅ Learners complete a five-course certificate focused on communication, supervision, and team leadership.
Unsupported Competency Claims
❌ Demonstrated leadership competency.
✅ Completed the Supervisory Leadership Certificate.
Do not claim learners demonstrated a competency unless the credential includes assessment or evaluation that supports that claim.
Missing Learning Outcomes or Skills
Missing Criteria URL
Badge Versioning and Lifecycle Management
Important! Changes to metadata affect previously awarded badges.
Edit Existing Badges When
Editing an existing badge is generally appropriate for:
- Spelling corrections
- Formatting improvements
- Broken links
- Tag updates
- Contact information updates
When in doubt, consider how the change may affect individuals who have already earned the credential.
Create a New Badge When
Create a new badge if there are significant changes to the credential, including changes to:
- Program requirements
- Required courses
- Learning outcomes
- Competencies
- Assessment methods
- Credential title changes
- CEUs or instructional hours change substantially
Creating a New Issuer
Most badge requests should use an existing approved issuer.
A new issuer should only be requested when:
- The unit is a recognized UWM organizational entity.
- The unit has ongoing responsibility for the credentials it issues.
- An accountable administrator has been identified.
- The credential portfolio cannot reasonably be represented by an existing issuer.
Information Needed for a New Issuer Request
- Proposed issuer name
- Organizational type
- Parent organization (if any)
- Administrative contact
- Website URL
- Description of credentials to be issued
Badge Quality Checklist
Before issuing any badge awards, verify that:
- The badge title is accurate and clearly identifies the credential.
- The description explains the achievement.
- The earning criteria clearly explain how the badge is earned.
- Learning outcomes, skills, or competencies are reflected when applicable.
- The Criteria URL works and is publicly accessible.
- The badge image follows approved UWM branding standards.
- Metadata accurately reflects current program requirements.
- The Public Badge Page has been reviewed.
Additional Resources
