(How To) Create & Submit a Server Request in Ivanti Neurons

This article provides instructions for how to request server assistance using Ivanti Neurons.

If you manage or need to establish a new server for university purposes, the following instructions walk you through submitting a server request. Once submitted, your request is directed to UWM IT’s Information Technology Architecture & Infrastructure team. After a short intake period, someone will reach out to help you with your request.  

To get started: 

  1. Log in to Ivanti Neurons using your UWM credentials. 

  1. Navigate to the IT Self Service Portal.

 Welcome to the UWM IT Self Service Portal

  1. Select Request Something from the list of options.  

Request something

  1. Open the drop-down menu on the left and select IT Service. 

IT Service

  1. Select Server Request. 

Server Request

  1. In the window that appears, select Request. 

Request

  1. Fill out all required fields; additional fields will appear once the operating system (Server Type) is selected. 

  1. Once you have completed the form, select Review & Submit.

Review & Submit

 



Keywordsaccess, neurons, ivanti, portal, server, servers, server request, server maintenance, server decommissioning, self, service, self service, windows, linux   Doc ID91727
OwnerHelp Desk K.GroupUW-Milwaukee Help Desk
Created2019-05-14 09:14:29Updated2024-02-08 13:18:45
SitesUW-Milwaukee Help Desk
Feedback  0   0