This article provides information about UWMWiFi.
The UWMWiFi service provides wireless Internet access to personal and University-owned wireless-enabled computers and mobile devices. Connectivity to this network is available in most public spaces and classrooms in all buildings (connectivity is not guaranteed in outside stairwells, restrooms, mechanical rooms and kitchens).
UWM Wi-Fi has the following features:
- Wireless Internet access for personal and University-owned wireless-enabled computers and mobile devices
- Three service options (UWMWiFi, UWMVisitor, eduroam) for groups using wireless
- Walk-in support available for assistance with device setup
- Faculty and staff
- Emeriti and annuitant faculty and staff
- Sponsored guests
- Visitors and individuals from member eduroam institutions
Credentials needed for access
Credentials differ depending on the level of UWM Wi-Fi service selected:
- UWMWiFi requires ePantherID and password
- UWMVisitor requires passphrase
- eduroam requires login credentials from member home institutions
Student access granted (UWMWiFi)
Prospective students are given access to this service when fees are paid, and notification is given in PAWS for eligibility to register for classes.
UWMWiFi Student service discontinuation (UWMWiFi)
Access to this service is removed when a student has not registered for classes for the past two consecutive full semesters (fall and spring).
Employee access granted (UWMWiFi and eduroam)
Faculty and staff are given access to this service when the hiring process is complete and the ePantherID and password are activated.
Employee discontinuation (UWMWiFi and eduroam)
Access to this service is removed when an individual is no longer employed by or holds affiliation with UWM.
This service is available 24/7 except during scheduled maintenance periods and unscheduled outages. For information about timeframes when service is unavailable, visit uwm.edu/gettechhelp.
Scheduled Maintenance Windows
Maintenance windows for the UWMWiFi wireless network are scheduled as needed, in specific areas to avoid disruption.
Scheduled or Unplanned Outages
Information about scheduled or unplanned outages is posted at uwm.edu/gettechhelp.
There are no charges associated with the use of this service.
For connectivity issues with a personal device, please contact the UWM Help Desk at 414-229-4040, toll free at 877-381-3459 or visit uwm.edu/helpdesk.
For connectivity issues with a University-owned laptop or mobile device, please contact your departmental IT support staff or the UWM Help Desk (if supported by a UITS Desktop Support Service Level Agreement).
Walk-in support for setting up personal laptops and mobile devices to connect to UWMWiFi is available in Bolton Hall, Room 225 and the Library Learning Commons IT Consultant desk.
Training and Documentation
- Windows Automated Setup Tool
- Apple Automated Setup Tool
- UWMWiFi/eduroam Setup Instructions
- UWMWiFi FAQ