Teams Calls (How To) Device, Call and Voicemail Settings

This article provides instructions on how to access your Settings menu in Microsoft Teams. Additionally, it provides links to Microsoft’s support articles which contain up-to-date, detailed instructions.

To access the Settings menu in Microsoft Teams:
  • Click the … More Options button to the right of your Search bar and the left of your Person icon/Avatar
... More Options
  • Select which Settings you would like to adjust from the menu on the left. 
Teams Settings Menu

Links to Microsoft Support Articles
Manage your call settings in Teams This article provides instructions on how to add/remove delegates, change default device settings, make test calls, set call answering rules, adjust voicemail settings and greeting, set call answering rules, and more. 
Call forwarding, call groups, and simultaneous ring in Teams This article provides instructions on how to set up call forwarding, call groups, and simultaneous ring. 
Share a phone line with a delegate This article provides instructions on how to set up delegates for Teams Calls. 
Adjust your voicemail settings This article provides instructions for changing your voicemail settings. 
Turn off automatic video in a call in Teams – This article provides information about automatic video, and which type of meetings it will be automatically turned on or off for.
Manage your support call queue in Teams This article provides specific instructions for call queue agents. 
Change settings in Teams – This article provides instructions to change general settings in the teams Desktop and Mobile apps. 
My microphone isn't working in Teams – This article provides troubleshooting instructions to fix common microphone issues. 
My camera isn't working in Teams – This article provides troubleshooting instructions to fix common camera issues. 
Sync Microsoft Teams – This article provides troubleshooting instructions for syncing Microsoft Teams. 




Keywords:Microsoft, Office, 365, m365, o365, teams, team, call, calls, phone, phones, setting, settings, voicemail, vm, set, option, options, answer, answering, rule, rules, device, devices, general, more, manage, change, default, adjust, greeting, share, delegate, delegates, queue, ringtone, ringer, ring, notification, notifications, camera, sync, mic, microphone, headset, headphones,   Doc ID:73351
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2017-05-17 15:10 CDTUpdated:2021-08-09 19:17 CDT
Sites:UW-Milwaukee Help Desk
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