Software (Adobe Creative Cloud) Install Creative Cloud on Managed Machines

UWM faculty, staff and students are all eligible to use some forms and functionalities of Adobe Creative Cloud on UWM-managed machines. Following are the parameters on each role, where they can access the program and how to install the program on various types of computers.

UWM Faculty/Staff 

UWM Faculty/Staff are licensed for the Creative Cloud application. There is no need for UWM Faculty/Staff to download the Creative Cloud app directly from Adobe as we provide it in Self Service/Software Center.

  • Install the Creative Cloud application from Self Service/Software Center
  • Login using the Enterprise ID option and install the desired applications from the Creative Cloud application "Apps" menu.
  • If there are issues with the program, from the Creative Cloud application use the "Uninstall" option to remove the program from the UWM-managed machine. This will make the application available for re-installation.

For Windows:

Once you install the application, you will see it in your apps list

Windows Screen Shot of App List

For MacOS:

Once you install the application, you will need to open up your Applications Folder to see a red folder called Adobe Creative Cloud. Click on that folder and you will see embedded inside Adobe Creative Cloud app.  

MacOS Screenshot of Applications Window showing Adobe Creative Cloud Folder and Adobe Creative Cloud App that is inside of it

UWM Students (This includes anyone who is a student employee, including TAs)

Students are authorized to sign into the Creative Cloud application online with the current Shared Device Licensing contract with Adobe. Students must use the Shared Device Licensing (SDL) bundles that we make available in Self Service/Software Center. If the bundles are not visible, contact the help desk with the computer name. Desktop Support will have the Adobe SDL bundles scoped to the student machine(s).

  • Install one of the four SDL bundles (All, Web, Acrobat, and Design)
  • If students are experiencing issues with bundles, run the "Creative Cloud uninstall" utility from the Software Center on Windows or "re-install" the desired bundle from Self Service on MacOS.
Note: In order for non-visible SDL bundles to be installed on a desktop, contact the UWM Help Desk with the computer name and Desktop Support will be able to address the issue.
 
 

Keywords:
adobe CC, Creative cloud, license expired, adobe error, CCA, My create cloud fails, creative cloud error, CC error, reader, acrobat reader 
Doc ID:
71307
Owned by:
Help Desk K. in UW-Milwaukee Help Desk
Created:
2017-03-03
Updated:
2024-09-16
Sites:
UW-Milwaukee Help Desk