uFiles: Frequently Asked Questions (FAQ)

This guide explains what uFiles is, how to use it, and answers common questions about compatibility and support.

uFiles Description

uFiles is a file-sharing service for the University of Wisconsin-Milwaukee community. It offers on-campus, reliable storage for collaborative work.

What uFiles Offers

  • Fast and reliable storage for Windows, Mac, and Linux users.
  • Shared group storage for departments and research groups.

uFiles Limitations

  • Not for sharing with off-campus users.
  • Not web accessible.
  • Not accessible off-campus.

Frequently Asked Questions

Compatibility

  • Mac OSX 10.7 (Lion) and newer are supported. Use Finder to connect: smb://ufiles.ad.uwm.edu
  • For Mac OSX 10.6 (Snow Leopard) or older, please contact support.
  • Linux is supported. Connect with: smb://ufiles.ad.uwm.edu
  • Windows is supported. Map drive U: to \\uFiles.ad.uwm.edu\uwm

Mobile devices, including iPhone, iPad, and Android, are not supported.

Usage

  • Access uFiles with a valid ePanther ID.

Additional Information

  • To share files with off-campus users, use OneDrive.
  • uFiles does not offer file access notifications or direct sharing links.
  • uFiles is backed up daily, with snapshot features and disaster recovery options.

Can I be notified when someone accesses or modifies a file the same way pantherFILE notifies me?

No. uFiles does not support notifications like this.

How do I send a link to someone so they know where the file is? The same way I could share a file with people in pantherFILE?

uFiles does not support this. You will need to copy the directory path into an email, and send it manually.

Is uFiles backed up?

Volumes on the server use Volume Shadow Copy Services (VSS) to snapshot changes at 7am and noon every day. This allows users and group administrators the power to restore older versions of files.

Volumes on SAN storage are snapshotted once per day, and that snapshot is retained for 3 days. This allows for a catastrophic recovery of an entire volume.

All SAN storage is mirrored in between two datacenters, protecting the data from loss due to fire, flood, or other building disaster.

All files on uFiles are backed up to tape. Files that were changed during the day are backed up each night, and all files (changed or unchanged) are backed up each weekend.

 



KeywordsuFiles FAQ   Doc ID66895
OwnerHelp Desk K.GroupUW-Milwaukee Help Desk
Created2016-09-13 12:37:15Updated2023-11-09 14:30:32
SitesUW-Milwaukee Help Desk
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