D2L - Supported Browsers and Minimum System Requirements

Learn the minimum system requirements for hardware and software to use Brightspace.

Supported Browsers

The following computer browsers are supported. 
  • Google Chrome (latest version, preferred)
  • Mozilla Firefox (latest version)
  • Microsoft Internet Explorer 11
    • Internet Explorer 10 is no longer supported as of Summer 2017.
  • Microsoft Edge (not recommended)
  • Apple Safari (9 thru latest, not recommended)
    • Safari 6-8 support is no longer supported as of Summer 2017.
The following tablet and mobile devices are supported.
  • Android 4.0 or later, using the Android browser
  • Apple iOS 6-9.x, using the Safari browser
  • Microsoft Surface with Windows 8, using Internet Explorer 11

Recommended Browser Settings

Note: some of these features may ask for a server address or URL. The server address for UWM's Brightspace site is https://uwm.courses.wisconsin.edu. 

Recommended Internet Connections

While Brightspace is usable via dial-up, high-speed internet is strongly recommended.
  • wired connections
    • Computer lab
    • Residence hall networks
    • direct, wired connection to home modem or gateway
  • UWM WiFi, PROWLnet or Eduroam
If using wifi at home, ensure your signal is stable. Shakey signals can cause problems when submitting quizzes, uploading files or viewing content.

Additional Recommended Tools

In addition to the above software, additional tools are recommended for the smooth operation of many Brightspace courses.
  • Java - some areas of Brigthspace, and some instructor tools rely on Java. 
  • Adobe Flash - presentations or activities offered by instructors may require Flash.
  • Adobe Acrobat Reader - while most browsers can display PDF files, having Adobe Acrobat Reader installed enables form editing, PDF presentations and other advanced features.

Keywords:d2l d2l@uwm brightspace learn@uw learnuw luw minimum system requirement requirements browser browsers supported   Doc ID:66830
Owner:David D.Group:UW-Milwaukee Help Desk
Created:2016-09-09 14:09 CSTUpdated:2019-08-13 07:07 CST
Sites:UW-Milwaukee Center for Excellence in Teaching and Learning, UW-Milwaukee Help Desk
Feedback:  21   11