Teams (How To) Manage Priority Access

This article will provide instructions on how to give another Teams user Priority access.

Priority access is a useful tool if you like to turn on Do not disturb mode, but you still have certain people who may need to get ahold of you; for example, your boss. When your status is set to Do not disturb, you can still receive notifications for chats, calls, and @mentions from those contacts who you have given priority accessFor more information on how to set your status please see this article.

To give someone priority access:
  • Click on the person icon in the upper right corner of your Teams working screen. 
Note: Your person icon is your picture. If you have not set a picture, this will be your initials. 
  • In the drop-down menu, locate and click on the button for Settings.
  • In the pop-up window there is a list of Settings on the left. Click the tab for Privacy
  • Here you will see your option for Do not disturb. Click on the button titled Manage priority access.
  • Here you will see a search bar titled Search for a name or number. Type in the name or phone number of the contact you wish to add. 
  • Click on the contact or press enter.
  • They will now be added to your priority access list. 
To remove someone’s priority access
  • Click on the person icon in the upper right corner of your Teams working screen. 
Note: Your person icon is your picture. If you have not set a picture, this will be your initials. 
  • In the drop down menu, locate and click on the button for Settings.
  • In the pop-up window there is a list of Settings on the left. Click the tab for Privacy
  • Here you will see your option for Do not disturb. Click on the button titled Manage priority access.
  • Here you will see your list of people who you have given priority access too. 
  • Next to the contact’s name you wish to remove, click the X button. 
  • This person will no longer be able to contact you when your status is set to Do not disturb




Keywords:microsoft, teams, how, to, set, status, calendar, outlook, away, busy, available, do, not, disturb, be, right, back, appear, away, priority, access, reset, manage, settings   Doc ID:66027
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-08-12 09:29 CDTUpdated:2020-02-06 19:02 CDT
Sites:UW-Milwaukee Help Desk
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