Microsoft 365- Microsoft Teams (How To) Manage Priority Access
This article will provide instructions on how to give another Teams user Priority access.
Priority access is a useful tool if you like to turn on Do not disturb mode, but you still have certain people who may need to contact you; for example, your boss. When your status is set to Do not disturb, you can still receive notifications for chats, calls, and @mentions from those contacts who you have given priority access. For more information on how to set your status, refer to the following article: Office 365 (Outlook on the Web) - Setting Your Status
To give someone priority access:
- Click on the person icon in the upper right corner of your Teams working screen.
Note: Your person icon is your picture. If you have not set a picture, this will be your initials.
- In the drop-down menu, locate and click on the button for Settings.
- In the pop-up window there is a list of Settings on the left. Click the tab for Privacy.
- Here you will see your option for Do not disturb. Click on the button titled Manage priority access.
- Here you will see a search bar titled Search for a name or number. Type in the name or phone number of the contact you wish to add.
- Click on the contact or press enter.
- They will now be added to your priority access list.
To remove someone's priority access:
- Click on the person icon in the upper right corner of your Teams working screen.
Note: Your person icon is your picture. If you have not set a picture, this will be your initials.
- In the drop down menu, locate and click on the button for Settings.
- In the pop-up window there is a list of Settings on the left. Click the tab for Privacy.
- Here you will see your option for Do not disturb. Click on the button titled Manage priority access.
- Here you will see your list of people who you have given priority access too.
- Next to the contact's name you wish to remove, click the X button.
- This person will no longer be able to contact you when your status is set to Do not disturb.