Microsoft 365 - Microsoft Teams (How To) Manage Priority Access

This article will provide instructions on how to give another Teams user Priority access.
Priority access is a useful tool if you like to turn on Do not disturb mode, but you still have certain people who may need to contact you; for example, your boss. When your status is set to Do not disturb, you can still receive notifications for chats, calls, and @mentions from those contacts who you have given priority accessFor more information on how to set your status, refer to the following article: Office 365 (Outlook on the Web) - Setting Your Status
 

To give someone priority access

  1. Click on the person icon in the upper right corner of your Teams working screen. 
    Note: Your person icon is your picture. If you have not set a picture, this will be your initials. 
  2. In the drop-down menu, locate and click on the button for Settings.

  3. In the pop-up window there is a list of Settings on the left. Click the tab for Privacy. 

  4. Here you will see your option for Do not disturb. Click on the button titled Manage priority access.

  5. Here you will see a search bar titled Search for a name or number. Type in the name or phone number of the contact you wish to add. 

  6. Click on the contact or press enter.

  7. They will now be added to your priority access list.

To remove someone's priority access

  1. Click on the person icon in the upper right corner of your Teams working screen.
    Note: Your person icon is your picture. If you have not set a picture, this will be your initials. 
  2. In the drop down menu, locate and click on the button for Settings.
  3. In the pop-up window there is a list of Settings on the left. Click the tab for Privacy. 
  4. Here you will see your option for Do not disturb. Click on the button titled Manage priority access.
  5. Here you will see your list of people who you have given priority access too. 
  6. Next to the contact's name you wish to remove, click the X button. 
  7. This person will no longer be able to contact you when your status is set to Do not disturb. 


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OwnerHelp Desk K.GroupUW-Milwaukee Help Desk
Created2016-08-12 08:29 CSTUpdated2023-09-14 10:47 CST
SitesUW-Milwaukee Help Desk
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