Microsoft 365 - Microsoft Teams (How To) Forward a Centrex Phone Number to Teams

This article will provide instructions on how to forward a Centrex phone number to Microsoft Teams. This article only applies to users who still have landline phone numbers through Centrex.

Forwarding a Centrex Phone Number to Teams

Note: You will need to be physically on campus to forward your Centrex phone number to Teams.

To Manually Forward Your Campus Phone Number:

  • Lift handset
  • Hear dial tone, dial 121
  • Hear second dial tone
  • Dial 8 plus the full seven-digit phone number to which calls will be forwarded.
  • Hear confirmation tone followed by ringing or busy
  • If no answer or busy, hang up
  • Your calls will be forwarded.

To Cancel:

  • Lift handset
  • Hear dial tone
  • Dial 122, wait for confirmation tone, hang up.
Note: If you receive a fast busy signal after dialing 121; you need to call UWM Telephone services (x5800) to have the feature enabled.

Keywords:Microsoft, 365, teams, m365, o365, office, call, calls, phone, how, to, app, uwm, account, external, internal, answer, answering, notify, notification, button, decline, hang, hang up, view, history, missed, miss, past, old, historic, historical, centrex, line, legacy,   Doc ID:62235
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-03-25 15:43 CDTUpdated:2023-03-21 12:21 CDT
Sites:UW-Milwaukee Help Desk
Feedback:  0   0