M365 Teams (How To) Answer or Decline a Call
In order to receive phone calls, you must have the Teams desktop app running in the background on your computer.
When you receive a call in Teams, you will be notified with an on-screen notification that appears by default. There are various ways that you will be notified depending on how you set your notification preferences. These preferences can be customized in your settings.
To answer or decline a call:
- Click on the purple phone button on the left to answer a call.
- Click on the red phone button on the right to decline or hangup a call.