SOIS Webspace (How to) - Restore your cPanel account from backup files
This document is intended to assist SOIS cPanel users restore their cPanel account from backup files they created before their original cPanel account was deleted. This document assumes that you have your home directory and database backup files that you created previously.
***** UWM VPN Requirement for Administrative Tasks *****
The SOISWEB environment requires a UWM VPN connection (for access off-campus), an on-campus wired connection, or a WiFi connection to UWMWiFi or Eduroam WiFi (not Guest) for web server administrative tasks such as SFTP/SSH and cPanel web portal access.
Instructions on installation/setup and usage of the UWM VPN can be found here: VPN Knowledgebase Articles
If you encounter problems connecting to the SOISWEB environment after this change is implemented, please contact the UWM Helpdesk to report the issue.
****************************************************
- Register your new cPanel account following the instructions here (assuming you have not already done this).
- Login to your SOIS cPanel account here
- Click the Backup Wizard button in the Files area
- Click on the Restore button.
- Click the Home Directory button.
- Click the Choose File button.
- Navigate to the location of your backup files, click on your home directory backup file, then click the Open button.
***the home directory backup file should be in the format of 'backup-[your ePantherID].soisweb.uwm.edu-[date].tar.gz'
- Click the Upload button.
- After the home directory upload completes; click the Go Back link.
- Click on the Databases button.
- Click the Choose File button.
- Navigate to the location of your backup files and click on your database file, then click the Open button.
***The database files should be in the format of '[your ePantherID]_[the name of the database].sql.gz'
- Click the Upload button.
- Repeat steps 9-13 for each of your database files.
- Visit this KnowledgeBase Document and repeat the process outlined in it for each of your databases.
- Visit this KnowledgeBase Document and complete the process outlined in it.