Zoom - How to Access Live Sessions (Students/Participants)

This article provides tips and guidance for students to successfully participate in live Zoom sessions.


Before You Begin


  • Enter your meeting room as early as reasonable to make sure your audio and video are working. Join a test meeting to verify your computer or device is working.
    • If you are expecting to speak during the meeting, test your microphone before the start of the meeting by un-muting your mic. Ask others if they are able to hear you.
  • It is always wise to test your internet connection for speed and stability. 
  • In some rare cases (such as when using a commercial VPN) your time zone and language may appear incorrect. Change your Zoom language. Time Zone differences will not affect your ability to enter a room.

Using Your Computer

Using Your Smartphone or Tablet

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Finding Your Meeting

Note: most instructors use Zoom through Canvas, but a few may choose to provide access directly from Zoom. If you do not see a room in Canvas, contact your instructor for further assistance.

Using Your Computer Browser

Tip: Don't see the desired course on your Dashboard? You can favorite it so it always shows.

Login to Canvas at https://uwm.edu/canvas. (Continuing Education users: use https://uwm.edu/canvas/continuing-ed.) When prompted, enter your username and password

Click the appropriate card for your course.

Click the Zoom link in your course.

From the Zoom page, click the "Join" (or "Start") button.

If you are joining a Zoom meeting for the first time, you will receive a prompt to install the Zoom desktop user. Follow the on-screen instructions to install the user.

Click the "Join with Computer Audio" button. 

Are you having difficulty hearing audio? Are people unable to hear you? See Testing Your Audio in: "Testing Audio Before Zoom Meetings".

Using Your Smartphone or Tablet

Note: Some tablets do not have microphones or speakers. You may need to purchase a wired or wireless (Bluetooth) headset to use Zoom. Join a test meeting to verify your audio and microphone are working

Start your Canvas app, then select your course from the Dashboard.

From the class menu, select Zoom.

You may be prompted to login with your UWM credentials again. Complete the login process as necessary.

A list of meetings will appear for the course. Select the "Join" (or "Start") button to enter the meeting. To see the button, you may need to drag the page to the left.

The Zoom mobile app will open.

By default, the app will use the active speaker and microphone for your device. You may be prompted to allow permission to access your microphone and camera the first time you enable them.



Additional Information






Troubleshooting Problems and Getting Help

Before you contact support, review these articles first.





Keywordszoom canvas synchronous live class meeting join attend student participant user tip tips   Doc ID116195
OwnerDavid D.GroupUW-Milwaukee Help Desk
Created2022-01-19 15:04:28Updated2024-05-30 12:40:00
SitesUW-Milwaukee Help Desk
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