Microsoft Teams – Clearing the Teams Client Cache for Windows
If you’re experiencing issues with your Microsoft Teams client, clearing the cache may help.
- Fully close Microsoft Teams and Outlook.
- Right click the Teams icon in your icon tray in the bottom right corner of your screen, then click Quit.
In Outlook, select the File menu and choose Exit.
- Right click the Teams icon in your icon tray in the bottom right corner of your screen, then click Quit.
- While holding the Windows () key, press R to open Windows Run, then copy and paste the following into the box and click OK:
%appdata%\Microsoft
- Find the Teams folder, then right click it and select Delete.
- Relaunch Microsoft Teams. You should now be prompted to sign back into Teams.