Microsoft MFA - "Account Verification System is Having Trouble" Error

Some users are reporting an error that states "Account verification system is having trouble" when attempting to sign up for Multi-Factor Authentication.

During the sign up process, users may see the following error:  "Account Verification System is having trouble" 
To address this and successfully sign up for this service, please review Microsoft’s documentation and follow the provided steps below:
More information on MFA Standardization and the new Digital Identity Experience can be found at

Keywords:student, mfa, multifactor, multi, factor, authentication, verification, error, account, system, trouble, staff, faculty, emeritus, annuitants, flex, multi-factor, microsoft, having, message, notification, log, in, logging, help,   Doc ID:107131
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2020-11-12 11:04 CDTUpdated:2023-05-08 08:49 CDT
Sites:UW-Milwaukee Help Desk
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